Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Can I make an exchange?

The easiest thing to do is return what you don't love and place a new order for what you think you'll love more. Please reach out to sayhello@grayson.com with your order number for some extra help. 

How soon will I get my refund?

Please note that refunds can take up to 20 business days from receipt of your return. We will send an email notification once your refund has been processed. Thank you so much for your patience and understanding as we work to ensure our warehouse team's safety!

What items are returnable?

We accept returns that are unworn in new condition with original tags attached. You have 30 days from the original ship date to make a return. All items must have been purchased at grayson.com.

Can I return without my original packaging??

You can use any packaging you like! If you tossed out your order information with your original box, you can find your order number in your confirmation email, then start your return.

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